AirSimka (airsim.com) respects your privacy. This Policy explains what data we collect, why we need it, and how we protect it. By creating an account or using the AirSimka website, apps, and other services (together, the "Service"), you agree to the terms of this Policy.
If you have any questions about privacy or data use, email us at support@airsim.com.
What data we collect
1.1. Personal data
We collect personal data when you provide it voluntarily: when creating an account, buying an eSIM, contacting support, or subscribing to our newsletter. This includes your name, email address, and, where needed, billing address. Bank card details are processed by payment providers and are not stored on AirSimka servers.
This Policy does not cover third-party websites and services the Service may link to. We are not responsible for their content or privacy practices and recommend reviewing their policies yourself.
1.2. Sensitive data
Please do not send us sensitive personal data (health information, racial or ethnic origin, political or religious views, biometrics, and similar) — the Service does not need it, and we do not request it.
1.3. Non-personal data
We automatically collect technical data that cannot identify you: IP address, device and browser type, language, approximate location, visit time and duration, pages viewed. This data is used in aggregate to analyze how the Service performs.
Cookies and similar technologies
2.1. Cookies we use
- Strictly necessary — enable signing in, checkout, and core Service functionality; the Service cannot work without them.
- Functional — remember your choices: language, currency, sign-in details.
- Analytics — collect anonymized usage statistics (visitor counts, pages, referral sources) so we can improve the Service.
- Advertising — may be used to show relevant offers and measure campaign performance; set only with your consent.
2.2. Managing cookies
You control cookies via the consent banner on the site and your browser settings: you can delete stored cookies and block new ones. Disabling strictly necessary cookies may make parts of the Service unavailable. Some browsers send a "Do Not Track" signal; we do not currently respond to such signals.
How we use data
We use personal data only for the purposes you provided it for:
- providing and improving the Service, processing orders and payments;
- managing your account and communicating about orders: QR codes, receipts, technical notices, security alerts;
- responding to inquiries and providing customer support;
- with your separate consent — newsletters about promotions and news; you can unsubscribe at any time via the link in the email, while service emails (about orders and your account) will continue;
- complying with legal requirements and protecting the rights and safety of users and the Service.
We keep personal data for as long as needed to provide the services or as required by law. Analytics and cookie data are kept for a reasonable period from creation.
Disclosure to third parties
We do not sell personal data and disclose it only in the following cases:
- with your permission, including your acceptance of this Policy;
- to service providers involved in running the Service (payment providers, hosting, email services, customer support) — to the extent needed to deliver the service and under confidentiality obligations;
- when required by law, a court, or a competent government authority;
- to protect the rights, property, and safety of AirSimka, our users, or third parties;
- in a business reorganization (sale, merger, asset transfer) — with data-protection obligations preserved.
We may share anonymized statistics with partners only in aggregate form.
Minors
The Service is intended for persons over 18, or over 13 with verified consent of a parent or guardian. We do not knowingly collect data from children under 13; if we learn of such data, we will remove it from our systems.
International data transfers
The Service may be accessed from different countries, and collected data may be stored and processed in jurisdictions with a different level of data protection than your own. All processors we engage are bound by contractual confidentiality obligations and have limited access to data — only to deliver their services.
Your rights
At any time you can:
- access your data — in your account or by writing to us;
- correct inaccurate data — yourself in your account or via support;
- request deletion of data no longer needed to provide the services;
- withdraw consent to marketing communications and any processing beyond the original purpose.
To exercise any of these rights, email support@airsim.com. Note that after data deletion or consent withdrawal, parts of the Service may become unavailable.
Security
We follow generally accepted industry standards for data protection: transfers are encrypted with TLS, and access to stored data is limited by role-based, multi-layered controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute protection. You are responsible for keeping your password safe; if you believe your account security has been compromised, notify us immediately at support@airsim.com.
Changes to this Policy
We may change this Policy. When we do, we will update the date at the top of the page and additionally announce material changes on the site or by email. We recommend reviewing this page periodically.